Dear Valued Clients,
We are excited to announce a major update to our services! As of October 1st, MSH International has relocated its Regional Center of Excellence for members in the Asia-Pacific region (excluding China and Hong Kong) to Kuala Lumpur, Malaysia. This strategic move strengthens our presence and enables us to provide even more responsive, localized customer support.
Key Benefits for You:
Improved Customer Care: Our Kuala Lumpur center will now serve as your primary point of contact for all inquiries, including:
- Routine administrative requests related to your health plan.
- Medical assistance such as selecting a medical facility, pre-certifications, or medical support.
Easier Access: You can now find the updated contact details for the Customer Care Center in Kuala Lumpur within the “CONTACT US” section of your Members’ Area.
24/7 Global Support: Rest assured, if you’re traveling outside of the Asia-Pacific region or need assistance beyond Kuala Lumpur’s business hours, our global network of Customer Care Centers remains available to assist you 24/7.
For more details, please log into your Members’ Area or feel free to reach out to us directly. We are always here to support your healthcare needs!
MSH International – Committed to Your Health and Well-being Worldwide.
By emphasizing these changes and providing enhanced support, we aim to ensure that your experience with MSH International is seamless and efficient. Contact us today if you have any questions or need further information.
Best regards,
Your MSH Team