How we support individual, families
and business for all insurance related matters
Insurance client servicing is mainly experience in problem solving
Because health insurance is so new in Vietnam, very few have proper training and insurance knowledge. We help with selecting the best coverage and efficient service support by explaining benefits and the speediest procedures to administrators, accountants and medical secretaries. We share accumulated professional knowledge.
Reliable information on insurance and experience on medical practices for most Expatriates in Vietnam are difficult to get
As insurers are not regulated by international laws and practices, clinics, staff, medical providers will have their own set of rules when it comes to servicing.
Good Healthcare Service and support in Vietnam is rare, because health insurance is so new in Vietnam, very few people in the medical sector have proper training and insurers and health coverage knowledge.
Insurers and products terms and conditions change every year
As there are no insurance laws, some insurers will follow international practices, local practices, their management decisions, their negotiations skills or at times their commercial instinct.
Insured members, hospitals, medical secretaries need updated knowledge
But also people dealing with car, home, office or factory insurance must be reminded the basics and the updates of any local or international practices.
Medical claims are now fairly transparent
More and more cashless service but still need clarifications to new clinic staff. When it comes to property and liability, it comes down to a lot of negotiations and procedures imposed by government to avoid abuses in the market.
Our Insurers download section
We have gathered for each insurer the current forms you may need: claim form, pre-authorization, list of direct billing hospitals, claim procedure, table of benefits, latest updates.