QBE Vietnam Queen Bankers Equitable (AU)Professional liability
QBE to be the most consistent and innovative risk partner
After opening a representative office in Vietnam in 1995, QBE later formed a joint-venture insurance company with a local bank. In 2005, the company became a 100% foreign-owned subsidiary of QBE Insurance (International) Limited.
With our head office in Ho Chi Minh City and a branch office in Hanoi, QBE Vietnam focuses on providing business insurance solutions to the corporate sector as well as for individuals. We work with professional insurance brokers and agents to provide international-standard products and claims services, particularly in the areas of professional lines, liability, marine, engineering, property, and specialty insurance. QBE Vietnam also provides facultative reinsurance support to the Vietnamese insurance market for large infrastructure projects and large property accounts.
QBE Insurance Vietnam
A 100%-foreign-owned subsidiary of QBE Insurance Group — a top-20 global general insurer and reinsurer, A (Excellent) rated by AM Best — covering businesses and individuals in Vietnam with property, liability, marine, construction and vehicle insurance.
Every insurer in this directory is reviewed on an ongoing basis by our advisory board against 5 professional criteria — Reliability, Benefits Value, Flexibility, Pricing, and Admin & Claims. Insurers are re-rated as regulations, reinsurance backing, and claims behaviour change, so what you see here reflects our current standing recommendation, not a one-time listing.
No single insurer fits every risk
We represent more than 25 insurers precisely because medical, vehicle, home, factory/office, and professional liability cover each reward a different kind of underwriter. An insurer we rate highly for expat medical cover may not be who we'd recommend for a factory property policy. This profile tells you what QBE Vietnam is — and isn't — the right fit for.
How QBE Vietnam scores on our 5 criteria
Scored out of 5 on each criterion. See the full methodology for how we assess reliability, benefits, flexibility, pricing and claims handling across all partner insurers.
Reliability
Backed by QBE Insurance Group, a top-20 global general insurer and reinsurer rated A (Excellent) by AM Best and AA- by S&P — 100%-foreign-owned and locally licensed in Vietnam since 2005, with offices in Ho Chi Minh City and Hanoi.
Benefits Value
Genuine international-standard products across property, marine, construction, liability and professional indemnity, with facultative reinsurance capacity for large infrastructure and property risks that smaller local insurers can't match.
Flexibility
A commercial-lines insurer working primarily through brokers and agents rather than direct self-service — strong for tailored corporate programmes, less suited to a quick, off-the-shelf individual purchase.
Pricing
Positioned as a specialist/corporate carrier rather than a budget option — pricing reflects the technical underwriting and reinsurance capacity behind large or complex risks.
Admin & Claims
A dedicated claims service and two local offices (Ho Chi Minh City and Hanoi) with standard weekday business hours — solid and locally present, though not a 24/7 consumer-style hotline.
A top-20 global insurer, locally licensed since 2005
QBE Insurance Group traces back to 1886, when its founders started a marine insurance company in Australia. Today QBE is one of the world's top 20 general insurance and reinsurance groups, listed on the Australian Securities Exchange (ASX: QBE) and operating across 26 countries. QBE first established a representative office in Vietnam in 1995, formed a joint venture with the Bank for Investment and Development of Vietnam (BIDV) in 1999, and became a 100%-foreign-owned subsidiary of QBE Insurance (International) Limited in 2005. QBE Vietnam is headquartered in Ho Chi Minh City with a branch office in Hanoi.
Unlike the other insurers in this directory, QBE Vietnam is a general (non-life) commercial and personal lines insurer — it does not sell expat medical or health insurance. It focuses on business insurance for the corporate sector (professional lines, liability, marine, engineering, property and specialty risks), working through professional insurance brokers and agents, and also provides facultative reinsurance support to the Vietnamese market for large infrastructure and property accounts. On the personal side, it offers home insurance and personal accident cover.
Regulation & financial backing
- QBE Insurance Group Limited holds an A (Excellent) Financial Strength Rating from AM Best and an AA- rating from S&P Global Ratings (upgraded from A+ in May 2025).
- QBE Vietnam is a 100%-foreign-owned subsidiary, licensed and regulated in Vietnam since 2005, with head office in Ho Chi Minh City and a branch in Hanoi.
- Backed by QBE's global reinsurance and facultative reinsurance capacity, giving it underwriting depth for large infrastructure and property risks beyond most locally-capitalised insurers.
Who we recommend QBE Vietnam for
Ideal client profile
Businesses operating in Vietnam that need property, construction, marine, general liability or professional indemnity cover backed by real international reinsurance capacity — from office and retail fit-outs to major civil engineering projects. Also a solid choice for individuals wanting home insurance or personal accident cover from a globally rated insurer. Not the right fit for anyone shopping for expat medical or health insurance — QBE Vietnam does not sell that product line, and we'd point those clients to one of our other partners.
Professional Liability / Indemnity
Cover for professionals and businesses against claims of negligence or breach of professional duty.
Commercial Property
Property damage cover for business premises, with facultative reinsurance capacity for large accounts.
Construction & Engineering
Competitive terms for projects of all sizes, from office and retail fit-outs to major civil engineering works.
Marine
Tailored cargo, hull and liability insurance solutions, competitively priced for Vietnam-based clients.
General Liability
Protection against third-party injury and property damage claims arising from business operations.
Automotive Protection
Business vehicle insurance, plus extended warranty cover for individual and fleet vehicles.
Home Insurance
Cover for your home and contents — QBE's main direct-to-individual product in Vietnam.
Personal & Group Accident
Accident cover for individuals or employee groups — QBE's closest product to life & accident insurance, though not a health plan.
Common questions about QBE Vietnam
Sourced and paraphrased from QBE Vietnam's own site — answered here in the context of businesses and individuals based in Vietnam.
Does QBE Vietnam sell health or medical insurance?
No. QBE Vietnam is a general (non-life) insurer focused on business insurance — property, construction, marine, liability and professional indemnity — plus home insurance and personal accident cover for individuals. For expat medical insurance, see one of our other partners on this directory.
How do I buy a QBE policy?
QBE Vietnam works primarily through professional insurance brokers and agents rather than direct online purchase — talk to your InsuranceinAsia advisor, who can place cover with QBE where it's the right fit.
Is QBE Vietnam fully licensed and locally regulated?
Yes — QBE Vietnam has operated in the country since 1995 and has been a 100%-foreign-owned, locally licensed subsidiary since 2005, with head office in Ho Chi Minh City and a branch in Hanoi.
Can QBE cover large or complex projects?
Yes — QBE Vietnam provides facultative reinsurance support to the Vietnamese market for large infrastructure and property accounts, drawing on the capacity of QBE's global reinsurance group.
How do I make a claim?
Claims are lodged through QBE Vietnam's dedicated claims page, or via your InsuranceinAsia advisor, who can help coordinate with QBE's Ho Chi Minh City or Hanoi office directly.
What kind of businesses does QBE Vietnam typically insure?
A broad range — from office and retail fit-outs to principals of major civil engineering projects, plus multinational companies needing coordinated cover across several countries.
Reach QBE Vietnam or your advisor
QBE Vietnam's offices run standard business hours, 8:00am–5:00pm Monday to Friday, closed weekends and public holidays — this is a commercial insurer, not a 24/7 medical assistance line. For an emergency involving medical cover, contact the relevant health insurer on this directory instead.
