Of course, trust needs to be built, and you can check our client testimonials. As advisors, we like the analogy to a family doctor. To advise effectily, patient and doctor need to share knowledge, transparently and in full confiidentiality  to select to right medicine to cure you properly. Similarly, we need transparency to provide you with the best protection to fit your lifestyle 

We stay away from generalists like the massive armies of salesmen forced to sell a 1-size fits-all. We act as architects or medical specialists for your risk. We see ourselves as smart insurance solutions finders. Maternity, pre-existing conditions, cheap locallly or comprehensive worldwide cover, test our range of more than 25 insurers. 

We will fight the insurers for what is due or fair to you, in all transparency.

In the face of 'mastodon' insurers driven by numbers—large numbers of members and financials—the human is often sidelined by faceless administrative procedures to process hundreds of claims daily.

We consider part of our job—as independent insurance advisors—to screen all the best-in-class insurers suitable for various expats or local families.

This ensures you can better find the perfect fit for your family protection while abroad. We help you avoid the 'Vinfast or the Trabant' if you need a Rolls-Royce, or vice-versa.

We'll make sure you can compare 2 or 3 personal insurance plans be it: health, car, home, office or travel needs. Choice is power.

Price and value-for-money are not easy to spot for Internet comparators or AI. We compare apple to apple: 'when it is too good to be true, it is probably a scam'.

We advise you the same way we would advise ourselves. You trusted us in the first place; most of our cllents are loyal because we make it simple and reliable refund.

We take pride in living by our words. We'll make sure what we promised you will be what happens in terms of insurance benefits and claims refunds.

When you have a claims problem, we would be helping you sort out the claim using the same expertise, negotiation skills and diligence as if our positions were reversed.

Our renewal rate is close to 91%, not that our clients renew with the same insurer, but most trust we can find then the best available deal year after year. Should yoou not be satisfied, we can adjust yoour health plan or find alternative cover toi shiift to. Your renewal rate is our principal yardstick to measure client satisfaction.

We do not see ourselves as salesmen of the insurers, we are not transactional brokers or agent of a 1-off product.

We must deserve your trust and loyalty at every interaction we have the chance to have with you. We see ourselves as consultants by our cumulated knowledge of insurance.

At times, we endorse the role of Advisors as circumstances require a more holistic and empathic experience of expat life and risks in Asia. Finding cancer specialists or arranging repatriation of mortal remains are never easy, let alone in a foreign Asian country like Viiietnam. Do not hesitate to ask us any advice or information we may have in store for you.