Henner PTI Vietnam Withdrawal:  A Friendly Guide for Fellow Expats

21.02.26 11:49 AM

If you've lived in Asia as long as we have, you know that the only constant is change. 

We've seen insurers come and go, and we know exactly how it feels when that "discontinuation" letter lands in your inbox.

PTI & Henner: Cessation of Policy Renewals Effective 1 April 2026

We've recently received two successive announcements from Henner PTI that affect many of our friends and clients across Indonesia, Vietnam, and the wider Asian region.

The News: Henner PTI is Stepping Back of Vietnam

Announcement 1: New Business Halted

As of October 1, 2025, Henner PTI discontinued all new business for their Master Care IPMI products. Read More

Announcement 2: Renewal Cessation

Crucially, no policy renewals will be issued beyond March 31, 2026. Read More

If your policy renewal date falls after March 31, 2026, you will effectively become an "orphan" policyholder. Without a proactive plan, you could find yourself in the stressful position of searching for a replacement at the last minute, often without the professional guidance needed to avoid costly mistakes.

Why "Shopping Around" health insurance is Tricky Right Now

Shifting policies isn't just about finding a cheaper premium. In an era of high healthcare cost inflation across Asia, it's a delicate balancing act. If you want to keep continuous coverage terms—meaning no new exclusions for pre-existing conditions and no new waiting periods—you need a transition plan that is technically sound.

We've been doing this since 1994. We know the "fine print" that insurers use when they see a member transferring from a withdrawing provider.


InsuranceinAsia Expat Advisors since 1994

Our 5-Point Vetting professional standards of a reliable insurer 

Navigating insurance in Asia shouldn't be a gamble. At InsuranceinAsia, we act as your personal shield against treacherous fine print and unsustainable premiums. Our advisors audit, rate, and select insurers so you don't have to—all at zero cost to you, as we are paid by the insurers we recommend.

Financial Security & Re-insurance

Peace of mind for the long haul

In case of serious illness, will your insurer foot the bill without a massive premium hike? We scrutinize re-insurers, deep pockets, and national regulators. We uncover scams and fake insurers so you don't have to.

Benefits levels

Coverage that reflects reality

Does your limit cover treatment costs in Singapore? We check for 'too good to be true' offers and treacherous fine print. You get what you pay for, but we ensure you never pay for a loophole.

Flexibility

Moves as fast as you do

Relocating? Expanding your family? We find insurers with modular plans for maternity, dental, and geo-flexibility. One-size-fits-all is dead; your insurance should be as mobile as your career.

Price competitive

Price vs. Claims Portfolio

Why is one insurer 50% cheaper? It's often down to their strategy and claims history. We identify who keeps premiums affordable in a sustainable and ethical way for long-term protection.

Claims refund Administration

No more 'Pay First, Claim Later'

Medical evacuations can cost tens of thousands. We prioritize insurers with direct billing networks, cashless services, and efficient web-app e-claiming. Treatment shouldn't wait for your wallet.

Why "Shopping Around" health insurance is Tricky Right Now

As prices of treatment in Asia international hospitals rose sharply since 2020, circa +83%, or an average +11.4% every year, insurers are very cautious when accepting new clients -especially olders and with pre-existing medical conditions-, the underwriting process is more cautious since 2024.


As Henner begins its withdrawal from Vietnam, Indonesia and other Asian markets, the window for a "like-for-like" transition is closing. 

Transition planning should ideally begin 8 to 12 weeks before your current policy expires to ensure a seamless handover.

Don't wait to become an "orphan." Let our team of advisors, who have been on the ground since 1994, handle the heavy lifting for you.



FAQs - Is Henner PTI stopping its services in Vietnam?

Is Henner PTI stopping its services in Vietnam?

Yes, PTI has announced the cessation of Master Care policy renewals effective April 1, 2026. However, expats can maintain continuous cover by working with an independent advisor at InsuranceinAsia.com to transition to a new provider

Henner Health policies after cessation

What happens to my Henner PTI policy after April 2026?

Henner International HQ France, Henner AsiaPac Singapore are the first points of contact who may offer a continuous trasnfer plan subject to your personal circumstances and Singapore/France products guidelines authorities compliance. 

XN Global is a new -sister company of Henner- offshore insurer is the second possibility.

The 3rd possibility is a shift of policy guided by professional and ethical broker -with a large choice of reliable insurers- to advise you on like-for-like policy so you keep your current benefits, pre-existing cover and prices in place.

How to keep same benefits when switching expat insurance in Vietnam?

How to keep same benefits when switching expat insurance in Vietnam?

The main problem and question to ask is "does any family have a pre-existing condition to cover or a foreseeable treatment to undergo? and are you over 60?

If no health issues, finding another insurer is not a problem, any broker can help you.

The second issue is to keep the same benefits at the same price knowing healthcare treatment inflation has been +71% since 2020 through Asia Pacific

Can I transfer my health insurance without losing pre-existing condition cover?

Can I transfer my health insurance without losing pre-existing condition cover?

Yes it is possible depending on your overal state of health, the severeness of the medical condition, if chronic or not and how recently you have been treated for the said condition and how good was the latest medical status report. The process is delicate and long, you should get the help of a reputable professional advisor/broker.

Note: Expat beware of some fake insurers incorporated in unregulated jurisdictions (Nevis island, BVI...) will accept to cover you with little scrutiny, but ultimately deny large claims when you need it the most.

Reliable health insurance alternatives to Henner Master Care?

Reliable health insurance alternatives to Henner Master Care

We are representing reputable insurers that are adequate to ASEAN countries residents and families level of cover and affordable budget wise. 

We have 5 criteria you should consider before choosing: Financial Security | Performant Benefits | Flexibility | Competitive Prices | Claims Administration

Some insurers are senior, budget and chronic illness friendly ie. they tend to consider offering coverage. These are generally regulated in Europe or France where social benefits and healthcare are consider 'universal human rights' by the legislator.

Call +84866817007 (WA+)

Speak with a senior advisor today about your situation; especially for pre-existing treatments to cover

 

Send your plan

Email your current schedule for review 

+ any question to advice@insuranceinAsia.com

 

Book 6 Weeks ahead

Schedule a Comparative quote review 

for your renewal


InsuranceinAsia • Trusted Advisors Since 1994


"We've been through this before, and we'll get through it together."